Schedule An Appointment

Due to high number of requests received, prior appointments are the only guaranteed method of presenting your documents for legalizations. it is strongly recommended to obtain an appointment prior to visiting the application center as all appointments will be honored and documents accepted on the given date and time. With effect from 18 May 2018 all short stay visa applicants are requested book and appointment using their personal credentials. Walk-in applications for short stay visas will not be entertained at the center. This requirement does not imply on Maldivians, seaman/transit and Official passport/Diplomatic passport holders,

With effect from 08 June 2018 all legalization applicants must obtain an appointment for document submission. VFS would not entertain any document submission without an appointment.

Important: As part of the visa application procedure, from 2 November 2015 applicants will need to provide Biometric fingerprint data along with a digital photograph. If you have temporary injuries on your fingers, applicants are advised to wait until the injuries have healed before you book your appointment. Henna on fingertips may also mean we are unable to get a clear scanned image and should be removed or allowed to fade before your appointment date.

Before you make an appointment you should carefully read the visa application process available on the website to submit your visa application and supporting documents at the visa application center.

You should also refer to FAQS section of this website for processing timelines before you book your appointment.

If you have missed your appointment on the scheduled day, the system will not allow you to reschedule or cancel and you will require booking a new appointment after 24 hours.

Please make sure you arrive at the visa application center 15 minutes prior to your appointment time. Applicants are not allowed to be accompanied inside the visa application center. The only exceptions to this are those accompanying children under 18 years-of-age or applicants who need special assistance for health reasons or disability.

If you are part of a family or group, each member of the family or group must make an individual appointment. For example, if you are a family of 4 with 2 adults and 2 children you must make 4 individual appointments.

VFS appointment system is compatible with most popular browsers. VFS will soon introduce appointment scheduling through call Centre for the ease of applicants.

Please Note:

The appointment allows you to submit your Visa Application; however you will be served as per the token provided to you at the Visa Application Centre.

Please be available at the Visa Application Centre, not more than 10 minutes before the appointed time.

All applicants are advised to book appointments from their own email ID/Login credentials. Travel agents/third parties booking appointments on behalf of the applicants are not recommended, and applicants will not have their appointment honored as a consequence.

Frequent  Travelers

Frequent travelers may book Tourism visa appointments under Frequent Traveler appointment type.

To qualify as a Frequent Traveler, applicant must have 2 visas issued and utilized in the past 5 years, of which one must be from a Schengen country. Second visa may again be from a Schengen country, or alternatively from one of the following:  US, UK or Canada. Please note, having valid visas that have not been used do not qualify Applicants to apply for Frequent Traveler allocation.

Appointments obtained as Frequent Traveler without satisfying the aforementioned criteria will not be honored at the visa application centre and Applicant will not be allowed to apply for any other visa type for a minimum of 30 days.

Note: Long Term applications (for more than 90 days) do not require a prior appointment. The applicants can walk in during the submission hours in order to submit the applications.

How to book an appointment

For Visa application submission-

Please click here

For legalization submission-

Please click here

Note- The Italian Embassy reserves the right of withdrawing this process without any notice.


Granting of this scheme to travel agencies remains under the sole authority of the Italian Embassy, which reserves the right to withdraw this process without any notice. A group is 15 or more passengers applying as part of organized travel. Anything below 15 will not be considered group and will have to apply for their appointment under individual applications.


To utilize this procedure, the following documents must be provided by the travel agency to VFS:

  • Business registration with translation,
  • Registration with the SLTDA,
  • Request letter.

A maximum of 2 members from one agency can be allowed to handle the visa process at VFS visa application center: Details of one regular incumbent and one alternative staff must be provided to the VFS.

  • Letter nominating the member of the staff in charge of visa procedure and a substitute,
  • Copy of their national identity card and 2 passport-size pictures.

  1. Group Submission Time
  • 12:00: The approved staff hands over the files to VFS submission counters, along with the visa fees and VFS logistic charges. Applicants come personally to VFS premises to comply with the biometric data recording. This time is adjustable and may vary depending on biometric booths availability.


      Max 5 applications per agency per day
      Maximum 3 agencies per day

A group appointment must be requested by email to VFS at

The email must contain the following information:

  • Detailed list of passengers (name, surname, date of birth, passport number, passport expiry date),
  • Tour details
  • Itinerary,
  • Dates of travel (inbound and outbound)

Please note that:

  • Appointments should be requested at least 30 calendar days prior to the departure,
  • Appointments will be allocated from 8am onwards,
  • Punctuality is essential. In case of late showing-up, appointments will have to be rescheduled for the entire group.

Please note that applications may be submitted up to 90 days in advance with reference to travel date of first applicant.


All applications need to have an original authorization from the applicant to the agent (name(s) to be indicated, date of birth, ID number) to allow the agent to handle the documents and collect the passport.

To ensure smooth application process flow at the VAC, files must be in order to be submitted. The files should be prepared according to the appropriate checklist. Application forms must be completed and signed by the applicants before arriving at the VAC. Similarly, documents must be arranged ahead.

Submitting sample files prior to the appointment day is recommended. Please contact VFS to arrange a meeting if needed.

Every application in the group should be numbered and stamped with the travel agency name.

To ease the collection, each envelope may also be stamped.

Travel agencies are reminded that this separate procedure valid for groups does not mean that applicants will be granted preferential treatment.

Furthermore, agencies found submitting individual applications on the online booking system will not be allowed to submit applications as groups and will be blacklisted.